Shipping policy

📦 Shipping Policy — The Pyne’s Retail

Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, processing may take an additional 1–2 days. You will be notified of any major delays.

Shipping Rates & Delivery Times

Shipping costs are automatically calculated at checkout based on your location and the weight of your order.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Priority Shipping: 1–2 business days

Delivery times may vary depending on carrier delays, weather, or high‑volume seasons.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Tracking updates may take 24–48 hours to appear.

Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout. If a package is returned due to an incorrect or incomplete address, the customer is responsible for reshipment costs.

Lost, Stolen, or Damaged Packages

The Pyne’s Retail is not responsible for packages that are lost, stolen, or damaged during transit. If this occurs, please contact the shipping carrier directly to file a claim. We will assist you with any documentation needed.

🌍 International Shipping Policy — The Pyne’s Retail

International Shipping Availability

We proudly ship worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.

Processing Time

All orders are processed within 1–3 business days before shipping. Orders are not shipped on weekends or holidays.

International Delivery Estimates

Estimated delivery times vary by country:

Standard International: 7–21 business days
Expedited International: 5–10 business days
Priority International: 3–7 business days

Delivery times may vary due to customs processing, carrier delays, or international transit conditions.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, and customs fees once the shipment reaches your country.

These charges are not included in the product price or shipping cost.
The customer is responsible for paying any applicable customs fees.
The Pyne’s Retail is not responsible for delays caused by customs.

Tracking Information

All international orders include tracking. Tracking updates may take 48–72 hours to appear after the package leaves the U.S.

Incorrect Address Disclaimer

Please ensure your shipping address is correct. If a package is returned due to an incorrect or incomplete address, the customer is responsible for reshipment costs.